At O2 For Everyone Private Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, rent medical equipment, or contact us. Our services include oxygen cylinder rentals, oxygen concentrator rentals, BiPAP/CPAP rentals, hospital bed rentals, portable oxygen concentrator rentals, and related healthcare support services.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Phone Number
  • Email Address
  • Delivery Address
  • Billing Information
  • Medical Equipment Requirements
  • Communication Preferences

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Analytics Data

Service-Related Information

  • Rental Requests
  • Product Inquiries
  • Customer Support Communications
  • Order and Delivery Information

2. How We Use Your Information

We use your information to:

  • Process rental and purchase requests
  • Deliver medical equipment and services
  • Provide customer support
  • Respond to inquiries and emergency requests
  • Improve our website and services
  • Send service updates and notifications
  • Comply with legal and regulatory requirements
  • Prevent fraud and unauthorized activities

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Delivery and logistics partners
  • Payment processing providers
  • Healthcare professionals when required for service fulfillment
  • Government authorities when required by law
  • Service providers assisting in website operations

All third parties are required to maintain the confidentiality and security of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your data, no internet transmission or storage system can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences
  • Enhance website performance

You can modify your browser settings to disable cookies; however, some website features may not function properly.

6. Medical Information

Any medical information provided to us is used solely for delivering appropriate healthcare equipment and related services. We treat such information with strict confidentiality and only use it as necessary to provide our services.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where legally permitted
  • Withdraw consent for marketing communications
  • Request details regarding the information we hold about you

To exercise these rights, please contact us using the details below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Once no longer required, information is securely deleted or anonymized.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

O2 For Everyone Private Limited
Address: 118B, South Sinthee Road, Sinthee, Kolkata, West Bengal – 700030
Phone: +91 9007427926 / +91 8100334353
Email: contact@o2foreveryone.com